Data Retention Policy

We are committed to safeguarding user data while balancing operational requirements and compliance with applicable laws. This policy outlines how data is retained, accessed, and managed.

1. Read-Only Data Access for Expired Accounts

Users may be granted limited, read-only access to their data under certain circumstances, typically in the advent of expired user workspaces. This access is provided to allow users to retrieve or review their data. During this time, no changes, updates, or additions to the data will be permitted.

2. Data Deletion or Anonymisation

We reserve the right to permanently delete or anonymise user data in accordance with our data retention practices and applicable legal requirements. Data deletion or anonymisation ensures compliance with privacy laws and protects user confidentiality.

Whenever possible, we will notify users of any impending data deletion or anonymisation activities. Users may also request the deletion of their data by contacting us via the Privacy Contact Form.

3. Compliance with Legal Regulations

We comply with relevant data privacy regulations, including but not limited to those covered by Australian Federal and South Australian privacy legislation. Our data handling practices aim to meet the highest standards of integrity and user rights.

4. Changes to This Policy

We reserve the right to update or modify this Data Retention Policy at any time. Any changes will be posted on this page, and your continued use of the platform after such changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Data Retention Policy, please contact us via the Privacy Contact Form.